Here are answers to the questions we hear most often about domains, hosting, email, and websites.
Can I use a domain name I already own?
Yes. In the storefront, choose “I already have a Domain Name” when you buy hosting — the cart then charges hosting only. On a managed plan we set it up for you.
Can I transfer my domain to Webcraft?
Yes. You’ll unlock the domain at your current registrar and get its authorization (EPP) code; the domain must be at least 60 days past registration or its last transfer and not expired. Transfers take about 5–7 days and include a one-year extension.
Is business email setup included?
Yes — included in every managed plan (Launch, Growth, Business): we create your addresses on your domain, set up the mail records, and hand you the logins. Self-serve customers can add Unlimited Email Hosting for $2.99/mo in the storefront.
What’s the difference between self-serve and managed?
Self-serve: you register domains and pick hosting in our online storefront and run it yourself. Managed: we build, host, and look after everything for one monthly price.
How much does a website cost?
Design is quoted per project (free quote via the Start Your Project form). Managed plans with hosting run $29–$99/mo and include business email setup.
How do managed plans bill?
Monthly, or yearly at 10× the monthly price (two months free).
How long will my website take?
It depends on the project; your free quote includes a timeline before you commit.
Do you design logos?
Yes, logo and branding work is available as an add-on — mention it in the Start Your Project form.